Page updated 23.1.2019
Customer-focused Leadership in Social and Health Services

Customer-focused Leadership in Social and Health Services

The aim of the research group is to promote the evaluation and development of the social welfare and health care system through multidisciplinary expertise.

Focus areas

  1. Knowledge-based management
  2. Customer-focused operational models and new solutions at interfaces
  3. High-quality care and services for the senior citizens
  4. Competence and expertise in the renewing and increasignly multicultural operational environment