Current changes in the Finnish welfare and health system, such as digitalisation, the development of multidisciplinary cooperation and evolving customer centricity, challenge many service providers, in particular third-sector organisations and micro-, small and medium-size enterprises, in responding to rapid change. 

The main objective of the TULOS project is to improve well-being and productivity in third-sector organisations and enterprises that provide welfare andhealth services. The target groups include regional organisations that provide services and micro-, small and medium-sized enterprises in the Varsinais-Suomi (Southwest Finland) and Etelä-Pohjanmaa (South Ostrobothnia) regions.

The project will build regional networks between enterprises and third-sector organisations. The networks will enable cross-sectoral cooperation and facilitate sharing good practice examples that foster growth in productivity and competitiveness.The idea is to develop easy-to-use models for developing small third-sector organisations and enterprises and particularly to improve management practices and well-being. The aim is to make small and medium-size organisations interesting from an employment point of view and to increase staff commitment.

To support well-being and productivity in participating organisations, the project sets off with a skills survey for defining needs in the field. This is followed by concrete pilot activities, tested together with enterprises and third-sector organisations.

Pilot processes will be carried out in 20 third sector organisations or micro-, small or medium-size enterprises. Each process sets off with a skills survey to define the content of the actual pilots. They, on the other hand, will be organized in a way that involves as many employees in participating organisations as possible.

During the pilot processes, the project will organise thematic workshops for all participating organisations for sharing experiences and good practice. The good practice examples that emerge during the project will be documented and modelled for other organisations to use as well. These models will be stored under the SoteNavi navigation database developed in a prior project for free use.

The project sets out to facilitate change in work processes and to strengthen conditions that enable well-being at work in target organisations. They will be helped to shape their own future so that their organisational structures enable effectiveness, their high-quality services bring in clients and they are seen as attractive places to work, which gives them a competitive edge when hiring new employees. In addition, the projects will strengthen local networks and disseminate good practice examples to other small work organisations.